Privacy Policy
How This Review Site Handles Your Data
This website is an independent review site and not the official Rich Casino platform. We collect minimal data from visitors: standard web analytics (page views, session duration, device type) through privacy-respecting tools. We do not collect, store, or have access to any casino account details, financial information, or personal identification documents.
Cookies and Tracking
This site uses essential cookies for basic functionality and analytics cookies to understand traffic patterns. No advertising cookies or third-party trackers are used. Affiliate links to Rich Casino use standard URL parameters that identify this site as the referral source — this is how we earn commissions that fund the review work, but it does not expose any personal information about you.
Data We Do Not Collect
We have zero access to your Rich Casino account, deposit history, withdrawal records, KYC documents, or any communications between you and Rich Casino support. If you contact us via email, your message is stored only for the purpose of responding and is not shared with any third party, including Rich Casino.
How Rich Casino Handles Your Data
KYC Document Processing
When you submit identification documents for KYC verification at Rich Casino, those documents are processed under SSL encryption and stored in access-controlled environments. According to Rich Casino’s published privacy policy, KYC documents are retained for the duration of your account plus any period required by the Curaçao regulator for compliance purposes. Staff access to documents is role-based — only verification team members can view your uploads.
Financial Data Protection
Deposit and withdrawal transactions are processed through encrypted payment gateways. Rich Casino does not store full credit card numbers on their servers — this is handled by PCI-DSS compliant payment processors. Crypto transactions are recorded on the blockchain, which is public, but your casino account is not linked to your wallet address in any publicly accessible way.
Marketing Communications
Rich Casino may send promotional emails and in-lobby notifications to active accounts. These communications are opt-in, and you can disable them through your account settings or by contacting support. The casino states that it does not sell or share player email lists with third parties.
Your Rights as a Player
Account Closure and Data Deletion
You can request account closure at any time by contacting Rich Casino support. Upon closure, the casino will retain the minimum data required by regulatory obligations and delete the remainder. If you specifically request data deletion under applicable privacy laws, the support team will outline what can be removed and what must be retained for compliance. See the responsible gambling section for self-exclusion options.
Data Access Requests
You have the right to request a copy of the personal data Rich Casino holds about you. Contact email support with a formal data access request, include your account details for verification, and allow up to 30 days for a comprehensive response. This is a standard right under most privacy frameworks and Rich Casino is obligated to comply.